Cloud 10 Solutions
Cloud 10 Solutions

Managed IT Services | Server Management | Desktop Management | SMB Tech Support

Cloud 10 Solutions Managed IT Services web page. This page explains our Server and Desktop management for small to medium sized businesses.

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Cloud 10's Managed IT Services

Cloud 10's Managed IT Services are designed to support the technology that small to medium size businesses have. Starting with an initial free environment discovery and consultation, enables us to custom tailor a solution and plan that your business needs. Our Managed IT Services includes more than supporting the hardware and software that you have but it also includes consistent evaluations and recommendations specific to your environment to keep it running efficiently and up to date. 


 

Server Care Options

Platinum Server Care Gold Server Care Silver Server Care Bronze Server Care
Hardware & Software Management
Anti-Virus Management
Hardware & Software Auditing
Server Monitoring
System Patch Management
Alert/Event Notification
Emergency Low Disk Space & Cleanup
Auto Reinstall if AV is Corrupted
Email Monitoring
Lights Out Management
24x7 Help Desk
 

Desktop Care Services

Total Desktop Care Elite Total Desktop Care Plus
Hardware & Software Management
Anti-Virus Management
Hardware & Software Auditing
Desktop Performance Monitoring
System Patch Management
Performance & Preventive Maintenance Reporting
Anti-Virus
Anti-Malware Software
Virus & Malware Removal
Software Installation
(1) Help Desk
  • (2) 8am- 6pm (Business Hours)
  • (2,3) 5-9pm (After Hours)
  • (3) 24x7 (Coverage)
  • 1. Exclusively available for “Platinum Server Care” customers.
    2. All Helpdesk hours are based on the time zone of the local site.
    3. Includes Saturdays, Sundays and holidays
    (365 days a Year)